Medical Alert System Reviews » Bay Alarm Medical Review

Bay Alarm Medical Review

If you or a loved one is in need of a medical alert system, Bay Alarm Medical is our top recommendation. With dependable features and user-friendly functionality, Bay Alarm Medical provides reliable protection at home, on the go, and in the car. Here, we’ll cover the specifics of the three different Bay Alarm Medical alert systems to learn if this company is the right choice for you.

Table of Contents

About Bay Alarm Medical

Bay Alarm Medical has been making senior alert systems in the United States for more than 70 years. As a family-owned and run company, they make safety and affordability central to their alert system designs. Bay Alarm Medical systems are reliable, easy-to-use, and come at a reasonable price.

Bay Alarm Medical alert systems differ in the features that they provide, but the underlying system is consistent across all of the brand’s products. If help is needed, the user pushes the emergency medical alert button. Then, a 24/7 live operator at a USA-based emergency call center speaks to the user over the console. Depending on the situation, the operator will contact the user’s family, friends, neighbors, or local 911 services to provide help.

Bay Alarm Medical Alert Systems

In-Home Medical Alert System

Older adults can stay safe and independent at home for longer with the Bay Alarm Medical in-home system.

Features

2-way Communication with a High-Output Speaker and Ultra-Receptive Microphone

The base unit of the in-home system features clear, hands-free, 2-way communication. We love that the red help button measures four inches by two inches, which is large enough to see from across the room. 

Phone Call Functionality

Running to reach the phone before it goes to voicemail can be dangerous for older adults. Phone call functionality with the wearable help button of this medical alert system eliminates the need to rush to pick up the phone in time.

32-hour Battery Backup

Even in a blackout or power outage, this medical alert system will continue to operate as normal for up to 32 hours. Plus, the battery will recharge automatically when power is restored.

Comfortable, Wearable Help Button with the Option of a Wall Button

Choose from either a necklace or wristband help button with your in-home alert system, both of which offer up to 1,000 feet of range. The button is 100% waterproof so that it can be worn in the shower or bathtub, and it offers a 5-year battery life.

Automatic fall detection is available with the wearable help button. This means that the button will be triggered when the user falls and loses consciousness. This advanced feature can be extraordinarily helpful for seniors with health concerns living alone.

Bay Alarm Medical’s in-home medical alert systems also provide the option of a wall button. The wall button is recommended for areas of your home with a high risk for falling, such as a bathroom or bedroom. For people who often forget to wear their help button, the wall button can provide added protection and peace of mind. 

Included AT&T 4G-LTE Cellular Connectivity

Landlines are becoming virtually obsolete in our world today with the rise of smartphones and mobile technology. Home medical alert systems traditionally connect to the user’s landline, which can become a problem for people who no longer own a landline phone. 

In 2019, Bay Alarm Medical enabled people without a landline to use their products. They did this by providing AT&T 4G-LTE cellular connectivity with their in-home medical alert systems. We’re particularly happy about this modern feature, which has made Bay Alarm Medical a top name in the industry.

Pricing

  • Standard protection, which includes 24/7 monitoring, an in-home base unit, and a personal help button, costs $19.95 per month. 
  • Preferred protection, which includes 24/7 monitoring, an in-home base unit, a 2-pack of wall buttons, and a personal help button, costs $24.95 per month.
  • Premium protection, which includes 24/7 monitoring, an in-home base unit, a 4-pack of wall buttons, a personal help button, and free ground shipping, costs $29.95 per month.
Standard ProtectionPreferred ProtectionPremium Protection
24/7 Monitoring
In-Home Base Unit
Personal Help Button
Wall Buttons2-Pack4-Pack
Free Ground Shipping
Price$19.95 per Month$24.95 per Month$29.95 per Month

Installation and Setup

Whether you have a modem or a telephone that’s independent from a modem, installing the in-home alert system takes just four simple steps.

For modem users, you’ll just need to unplug one of the modem cords and plug it into the alert system. You’ll plug the other end of that cord either into the wall jack or your telephone. You’ll then plug the grey cord from the alert system into the modem, plug the black cord into a power outlet, and test the system. This installation process can take under five minutes.

For non-modem users, the installation process is similar. You’ll unplug your telephone’s cord from the wall jack and plug it into the alert system. Then, you’ll plug the grey cord into the wall jack, plug the black cord into a power outlet, and test the system. That’s all it takes to get your in-home Bay Alarm Medical system ready to go.

An in-home medical alert system by Bay Alarm Medical.

In-Home

  • 2-way Communication with a High-Output Speaker and Ultra-Receptive Microphone
  • Phone Call Functionality
  • 32-hour Battery Backup
  • Comfortable, Wearable Help Button with the Option of a Wall Button
  • Included AT&T 4G-LTE Cellular Connectivity

On-the-Go Medical Alert System

Accidents can happen when older adults are out and about, making it difficult for them to leave home safely. This on-the-go alert system gives seniors a fast, direct line to help wherever they are.

Features

This on-the-go medical alert system includes many of the same features as the in-home unit, including: 

  • 4G LTE connectivity
  • Automatic fall detection
  • 2-way communication with the professional help center

Features that are unique to this portable medical alert system include:

A Compact and Lightweight Design

The device is small enough to hook onto a backpack strap or keychain.

IPX7 Water Resistant Rating

This high water resistance rating will keep your device safe, rain or shine. 

Caregiver Tracking App

Access your loved one’s real-time location with pinpoint accuracy using the caregiver app. You’ll also be notified in case of low battery levels or severe weather. The caregiver tracking app is included in preferred and premium packages, or you can add it to a standard plan for $5 per month. 

Pricing

  • Standard protection, which includes 24/7 monitoring, costs $24.95 per month, plus a one-time $79 GPS device charge.
  • Preferred protection, which includes 24/7 monitoring and caregiver tracking, costs $29.95 per month, plus a one-time $79 GPS device charge.
  • Premium protection, which includes 24/7 monitoring, caregiver tracking, an auto fall detection package, and free ground shipping, costs $39.95 per month, plus a one-time $79 GPS device charge. 
  • An in-home and on-the-go bundle costs $39.95 per month, plus a one-time $79 GPS device charge.

Note: The $79 one-time charge is for the device/equipment and is yours to keep.

Standard ProtectionPreferred ProtectionPremium Protection
24/7 Monitoring
Caregiver Tracking
Auto Fall Detection
Free Ground Shipping
Price$24.95 per Month
(+$79 for Equipment)
$29.95 per Month
(+$79 for Equipment)
$39.95 per Month
(+$79 for Equipment)

Installation and Setup

You can set up your on-the-go alert system in four simple steps:

  1. Plug the device charger into a power outlet, then position the device on the charger. This will automatically turn the device on. 
  2. The device’s LED light will turn red and announce that it’s now charging.
  3. Fully charge the device before use. The LED light will turn green and announce that the device is ready. 
  4. Press and hold the “HELP” button for one second to test that the device is working. 
An on-the-go medical alert system by Bay Alarm Medical.

On-the-Go

  • 4G LTE connectivity
  • Automatic fall detection
  • 2-way communication with the professional help center
  • A Compact and Lightweight Design
  • IPX7 Water Resistant Rating
  • Caregiver Tracking App

In-Car Medical Alert Device

Seniors can prolong their ability to drive with Bay Alarm Medical’s in-car device, which offers round-the-clock protection and instant help in case of a crash. 

Features

Similarly to Bay Alarm Medical’s other alarm systems, their in-car alert device includes access to a 24/7 emergency response center and a high-quality speaker and mic. It’s also compatible with all vehicles and has a built-in backup battery. But, what we’re most impressed by are the extra safety measures included with this device, ensuring that you stay in-the-know about your loved one’s wellbeing:

Automatic Crash Detection and Response

No time is wasted after a crash with this in-car device. It automatically detects and responds to accidents, ensuring that help is on the way ASAP. 

Smart Tracking with the Mobile App 

You can check up on your loved one at any time with emergency alerts and real-time tracking in the Splitsecnd app.

Boundary Alerts Based On Location

Set up boundary alerts based on car location to ensure that older adults don’t get too far from home.

Pricing

  • An in-car system, which includes 24/7 monitoring, automatic crash protection, and the in-car caregiver app, costs $29.95 per month. 
  • An in-home and car bundle costs $39.95 per month. 
  • An in-home, car, and on-the-go bundle costs $59.95 per month, plus a $79 GPS device charge.

Installation and Setup

To install your in-car system, you’ll need to set up the device account with the following steps:

  1. Locate your device ID number on the side of the device, and have your car’s VIN number and license plate number on hand.
  2. Go to setup.splitsecnd.com, then click create an account and fill out the email, name, and password fields. 
  3. After selecting “sign up”, you’ll be prompted to input your device ID code for activation. 
  4. On the next screen, your subscription should appear as active after you’ve purchased a plan through Bay Alarm Medical.
  5. The next step is to add your vehicle. Enter the VIN number, license plate number, and other vehicle information that will identify it in case of emergency.
  6. Now, create your driver profile, which asks for information including the driver’s name, email address, phone number, birth date, emergency contact, etc. Make sure to click “Save” once you’ve filled out every field. You can also create multiple driver profiles for a single device. 
  7. Your account and device are now ready to go. You can also download the Splitsecnd app to access your account on mobile devices. 
An in car medical alert system by Bay Alarm Medical.

In-Car

  • Automatic Crash Detection and Response
  • Smart Tracking with the Mobile App 
  • Boundary Alerts Based On Location

How to Purchase a Bay Alarm Medical System

We were thrilled to find that the purchasing process for a Bay Alarm Medical system is straightforward. Plus, Bay Alarm Medical has outstanding customer service on call for any questions that arise. 

First, select a medical alert service on the Bay Alarm Medical website. You can choose between the at-home, on-the-go, and in-car systems. Or, you can bundle systems for constant protection at a discounted price. 

Next, you’ll select a service package. The available options are standard protection, preferred protection, and premium protection. 

Now, you’re ready to place your order and have the system shipped. Once your system arrives in the mail, you have a 30-day trial period to test it out. If it doesn’t work for you, you can simply return it to Bay Alarm Medical, no questions asked.

Final Thoughts

Bay Alarm Medical has made it easy to offer older adults round-the-clock protection without sacrificing their independence. Our reviews of their in-home, on-the-go, and car alert systems show that when it comes to safety and affordability, Bay Alarm Medical delivers excellence. Plus, with mobile app and live-tracking functionality, you’ll be able to check up on your loved one for peace of mind. 

Trust is key when it comes to protecting your loved ones. Bay Alarm Medical is a company that you can have confidence in to provide fast, professional help when it’s needed.

Rating: 4.8/5