Medical Alert System Reviews » Medical Guardian Review

Medical Guardian Review

Medical Guardian is a major name in modern medical alert systems. With six different alert systems available, Medical Guardian offers a wide range of features and designs to suit varying needs. This also means that finding the right Medical Guardian system for you can be an overwhelming process. In this review, we’ve broken down the details of each system from Medical Guardian to help you decide which one is right for you. 

Table of Contents

About Medical Guardian

Medical Guardian was founded by Geoff Gross out of his very own apartment in 2005. His grandmother had fallen multiple times and was in need of at-home help, which inspired Geoff to find a way to provide both protection and freedom to seniors. His solution was to create innovative, reliable medical alert systems for seniors, both at home and on the go. 

Now, with over a decade of experience in medical alert systems, Medical Guardian is firmly committed to serving at-risk seniors and their families. The company’s “customers first” mentality means that their systems are designed with the needs of real people in mind.

Medical Guardian boasts an A+ rating and accreditation from Better Business Bureau. The Philadelphia-based company also works exclusively with a 100% U.S.-based monitoring center, ensuring that help makes its way to their customers as efficiently as possible. 

Medical Guardian Medical Alert Systems

Classic Guardian – In-Home Medical Alert System

The Classic Guardian is an easy-to-use alert system for people with a landline connection in their home. 

Features

Long Distance Help Button

The base station of this system communicates with a wearable help button. After the base station has been connected to your landline, the wearable help button works from as far as 1,300 feet away from the base station. With this coverage area of nearly four football fields, you’ll have peace of mind throughout your whole home. 

Landline Connection

Since this alert system is connected to your landline, it can easily be set back up if you move homes, go on vacation, or visit family and friends. 

Crystal Clear Two-Way Communication

The wearable help button has a built-in speaker and adjustable volume, allowing for crystal clear two-way communication with the 24/7 emergency monitoring center. 

32-Hour Backup Battery

This system comes with a 32-hour backup battery so that you stay protected even in the case of a power outage. 

Waterproof Pendant

The wearable alert pendant is waterproof, giving you access to help even when you’re in the shower or bath.

Pricing

The price of all Medical Guardian systems depends on the subscription type that you choose:

  • A monthly subscription costs $29.95 per month ($0.97 per day) and includes free equipment
  • A quarterly subscription costs $89.85 per quarter ($0.97 per day) and includes free equipment
  • A semi-annual subscription costs $179.70 per six-month period ($0.97 per day) and includes free equipment, a free lockbox, and free ground shipping
  • An annual subscription costs $329.45 per year ($0.90 per day) and includes free equipment, a free lockbox, free ground shipping, a free second button, and a free month of service

Installation and Setup

To install the Classic Guardian system, follow these steps:

  1. Choose a place in your home for the base station, close to the main landline phone jack or modem. 
  2. Unplug the phone cord from your landline phone, then plug it into the “LINE IN” slot at the back of the base station. 
  3. Plug one end of the phone cord into your landline phone and the other end into the two phone socket at the back of the base station. 
  4. Turn the base station on using the on/off switch. 
  5. After the lights on the base station are illuminated, but not flashing, call Medical Guardian to complete the activation process. 
Classic Guardian medical alert system by Medical Guardian.

Classic Guardian

  • Long Distance Help Button
  • Landline Connection
  • Crystal Clear Two-Way Communication
  • 32-Hour Backup Battery
  • Waterproof Pendant

Home Guardian – In-Home Medical Alert System

For people without a landline telephone, the Home Guardian is a fitting home alert system option. It works with a national cellular network to deliver wireless home support. 

Features

AT&T Cellular Service

This system uses AT&T cellular service to provide 24/7 wireless support from the alert monitoring center. The cost of cellular service is included in the subscription cost. The cellular functionality of this system means that it’ll work no matter where you take it.

LED Display Screen

The base station of this system has an LED display screen to keep you updated on the system’s signal strength and battery levels, as well as the date, time, and home temperature. 

Two-Way Communication

The wearable help button has a built-in speaker and adjustable volume for reliable two-way communication. 

600 Feet Connection Distance

The neck pendant and wrist button work within 600 feet of the base station. 

Waterproof Pendant

The wearable pendant is waterproof for use in the shower and bath. 

30-Hour Backup Battery

This system has a built-in 30-hour back-up battery life for protection during power outages. 

Pricing

  • A monthly subscription costs $34.95 per month ($1.13 per day) and includes free equipment
  • A quarterly subscription costs $104.85 per quarter ($1.13 per day) and includes free equipment
  • A semi-annual subscription costs $209.70 per six-month period ($1.13 per day) and includes free equipment, a free lockbox, and free ground shipping
  • An annual subscription costs $384.45 per year ($1.05 per day) and includes free equipment, a free lockbox, free ground shipping, a free second button, and a free month of service

Installation and Setup

To install the Home Guardian system, follow these steps:

  1. Choose a place in your home for the base station.
  2. Plug the power cord attached to the back of the base station into an electrical outlet that’s not connected to a light switch. 
  3. Turn the base station on using the on/off switch. 
  4. The base station will then say “System Ready” as the buttons and screen illuminate. 
  5. After a few minutes, check for the bars symbol on the base station screen to ensure that it’s connected to the cellular network. 
  6. Call Medical Guardian to complete the activation process. 
Home Guardian medical alert system by Medical Guardian.

Home Guardian

  • AT&T Cellular Service
  • LED Display Screen
  • Two-Way Communication
  • 600 Feet Connection Distance
  • Waterproof Pendant
  • 30-Hour Backup Battery

Family Guardian – In-Home Medical Alert System

The Family Guardian system is ideal for seniors with multiple adult children or other loved ones wanting to track their wellbeing. 

Features

AT&T Cellular Service

The Family Guardian system includes AT&T cellular service, so you don’t need to be connected to a landline. 

Three Activity Sensors

Three activity sensors are included with this system: two motion sensors and a contact sensor. The sensors gather information about the user’s routine and well-being (such as activity levels, unusual entries or exits, and doors left often) to keep loved ones in-the-know.

Connectable Family Guardian App

The Family Guardian app works as a monitoring system for loved ones, seniors looking to self-monitor, and professional caregivers. It’s compatible with smartphones, tablets, desktop computers, and laptops. 

1,300 Feet Connection Distance

The wearable button works within a 1,300-foot range from the base station. 

32-Hour Backup Battery

A 32-hour backup battery is built into this system for protection during power outages.

Waterproof Pendant

The wearable pendant is waterproof. 

Pricing

  • A monthly subscription costs $79.95 per month ($2.58 per day) and includes free equipment
  • A quarterly subscription costs $239.85 per quarter ($2.58 per day) and includes free equipment
  • A semi-annual subscription costs $479.70 per six-month period ($2.58 per day) and includes free equipment, a free lockbox, and free ground shipping
  • An annual subscription costs $879.45 per year ($2.41 per day) and includes free equipment, a free lockbox, free ground shipping, a free second button, and a free month of service

Installation and Setup

To install the Family Guardian base station, you’ll follow the same steps as detailed for the Home Guardian system. The Family Guardian differs for its including of sensors throughout the home, which must be installed at least seven feet away from the base station, as well as at least five feet above the ground. 

These sensors can be installed easily throughout the home. The sensors are designated for installation onto the door, in the bathroom, and in the kitchen. You’ll simply need to peel the sticker off of the back of each sensor before you install it onto a clean, dry, and flat surface. 

Family Guardian medical alert system by Medical Guardian.

Family Guardian

  • AT&T Cellular Service
  • Three Activity Sensors
  • Connectable Family Guardian App
  • 1,300 Feet Connection Distance
  • 32-Hour Backup Battery
  • Waterproof Pendant

Mobile Guardian – On-the-Go Medical Alert System

The Mobile Guardian offers extensive protection for people both at home and on the go with a portable alert device.

Features

Built-In GPS Tracking

This system features built-in GPS tracking, ensuring that help can be sent to your exact location when you’re out and about. 

AT&T Cellular Service

AT&T cellular service is included in the subscription price of the Mobile Guardian – no landline required.

Portable Device

The regular base station of other Medical Guardian systems is swapped out with a portable, standalone device with the Mobile Guardian. We love that this device is small enough to be stored in your pocket and has a one-push emergency help button. 

Two-Way Communication

The speaker built into this alert system device has adjustable volume for clear communication with the help center. 

350 Foot Connection Distance

The neck pendant and wrist button that you can select with the Mobile Guardian can operate within 350 feet of the base device. 

Waterproof Pendant

The pendant and wrist button are waterproof, so they’ll continue to work, rain or shine. 

Pricing

  • A monthly subscription costs $49.95 per month ($1.61 per day) and includes free equipment
  • A quarterly subscription costs $149.85 per quarter ($1.61 per day) and includes free equipment
  • A semi-annual subscription costs $299.70 per six-month period ($1.61 per day) and includes free equipment, a free lockbox, and free ground shipping
  • An annual subscription costs $549.45 per year ($1.51 per day) and includes free equipment, a free lockbox, free ground shipping, a free second button, and a free month of service

Installation and Setup

To install the Mobile Guardian system, follow these steps:

  1. Choose a place in your home for the charging cradle.
  2. Plug the power cord into the slot on the back of the charging cradle, then plug the other end into an electrical outlet that isn’t operated by a light switch. 
  3. Place the device into the charging cradle. A yellow light on the cradle will illuminate, and the device will turn on automatically. 
  4. The device should be charged for at least three hours before use. 
  5. Once the device is fully charged, call Medical Guardian to complete the activation process. 
Mobile Guardian medical alert system by Medical Guardian.

Mobile Guardian

  • Built-In GPS Tracking
  • AT&T Cellular Service
  • Portable Device
  • Two-Way Communication
  • 350 Foot Connection Distance
  • Waterproof Pendant

Active Guardian – On-the-Go Medical Alert System

The Active Guardian is a popular alert system because it offers convenient protection both at home and away with GPS and WiFi capabilities. 

Features

Long Battery Life

The Active Guardian has the longest battery life of its mobile competitors, lasting up to five days without needing to be recharged.

AT&T Cellular Service

An AT&T cellular service subscription is included with the Active Guardian for wireless protection. 

Built-In GPS Tracking

GPS tracking allows the monitoring center to pinpoint your exact location and send help ASAP. 

Two-Way Communication

Medical Guardian made sure not to sacrifice audio quality for portability by including a powerful two-way speaker with this system. 

Waterproof Device

The Active Guardian device is waterproof. 

Pricing

  • A monthly subscription costs $44.95 per month ($1.45 per day) and includes free equipment
  • A quarterly subscription costs $134.85 per quarter ($1.45 per day) and includes free equipment
  • A semi-annual subscription costs $269.70 per six-month period ($1.45 per day) and includes free equipment, a free lockbox, and free ground shipping
  • An annual subscription costs $494.45 per year ($1.35 per day) and includes free equipment, a free lockbox, free ground shipping, and a free month of service

Installation and Setup

To install the Active Guardian system, follow the same installation steps specified for the Mobile Guardian system. This process is quick and can be completed in just a few minutes. After your device has fully charged and you’ve called Mobile Guardian to complete the activation, you’ll be ready to go with your new alert system. 

Active Guardian medical alert system by Medical Guardian.

Active Guardian

  • Long Battery Life
  • AT&T Cellular Service
  • Built-In GPS Tracking
  • Two-Way Communication
  • Waterproof Device

Freedom Guardian – On-the-Go Medical Alert System

Freedom Guardian is an innovative medical alert system in the form of a smartwatch that includes all of the capabilities of a traditional alert system, plus thoughtful additions for the benefit of both seniors and loved ones. 

Features

Location Tracking

Comprehensive location tracking anywhere in the United States is achieved with a combination of GPS, Wi-Fi Positioning Systems, and triangulation.

Text-to-Speech Messaging

Seniors and loved ones or caregivers (pre-programmed into the device with the “Care Circle”) can easily keep in touch throughout the day with advanced text-to-speech messaging. 

Two-Way Communication

The Freedom Guardian smartwatch has built-in mobile phone and two-way communication capabilities, making it easy to get in touch with loved ones or request emergency services. 

Emergency Assistance Button

Emergency assistance can be called simply by holding down the multi-function side button for three seconds. 

Freedom Guardian’s Calendar Alerts and Reminders

This system features Freedom Guardian’s Calendar Alerts and Reminders to keep seniors updated on medications, appointments, and social events.

Weather Forecasts

The Freedom Guardian provides three-day weather forecasts by zipcode to help seniors plan out their daily activities.

Comfortable and Easy-to-Use

Oversized icons, low battery notifications, an analog watch face, and an adjustable watch band make this device comfortable and easy-to-use for seniors.

Access to the Freedom Guardian Mobile App and Customer Care Web Portal

Loved ones and caregivers have access to the Freedom Guardian mobile app and customer care web portal for comprehensive monitoring services. 

Pricing

A one-time equipment cost of $99 is required with all subscription plans. 

  • A monthly subscription costs $44.95 per month ($1.45 per day) and includes emergency SOS service, three-day weather forecast, and the time and date
  • A quarterly subscription costs $134.85 per quarter ($1.45 per day) and includes emergency SOS service, three-day weather forecast, and the time and date
  • A semi-annual subscription costs $269.70 per six-month period ($1.45 per day) and includes free ground shipping, a free lockbox, emergency SOS service, three-day weather forecast, and the time and date
  • An annual subscription costs $384.45 per year ($1.05 per day) and includes a free month of service, free ground shipping, a free lockbox, emergency SOS service, three-day weather forecast, and the time and date

Installation and Setup

To install the Freedom Guardian system, you’ll follow a similar process to that of the Active Guardian and Mobile Guardian systems. You’ll just need to plug in the included charging cradle, fully charge the watch, and turn it on. Then, call Medical Guardian to complete the activation process. 

Freedom Guardian medical alert system by Medical Guardian.

Freedom Guardian

  • Location Tracking
  • Text-to-Speech Messaging
  • Two-Way Communication
  • Emergency Assistance Button
  • Freedom Guardian’s Calendar Alerts and Reminders
  • Weather Forecasts
  • Comfortable and Easy-to-Use
  • Access to the Freedom Guardian Mobile App and Customer Care Web Portal

How to Purchase Medical Guardian

You can purchase a Medical Guardian device either online or by calling 1-800-668-9200. 

To purchase Medical Guardian online, first select a system. Then, click “Select Options”. You’ll be prompted to choose a subscription type and wearable device type, as well as specify the code for your included Lock Box and whether or not you want to add Fall Detection. 

Next, you can choose add ons such as additional help buttons, wall buttons, a protection plan, and enhanced emergency notifications. From there, you’ll simply provide customer, payment and shipping information to complete your purchase. 

Final Thoughts

Medical Guardian offers an impressive selection of system designs, which we find to be the most unique quality of this brand. What’s more, this brand provides user-friendly functionality in all of their systems. Installation is straightforward for all of the Medical Guardian systems, which we appreciate. These devices also come with the option of affordable extras, like additional help buttons and a free lock box. 

With those benefits in mind, our main complaint with Medical Guardian is that their monitoring center isn’t owned or operated by the company itself, which could create complications in receiving emergency services. Their subscription price is also relatively expensive when compared to other brands. But, all in all, Medical Guardian is worth your consideration in the hunt for a top-notch medical alert system. 

Rating: 4.5/5